Cookies Policy
Last updated: December 20, 2025
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.
How We Use Cookies
CoParent.Help uses cookies to enhance your experience on our platform. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Authentication Cookies: These cookies help us verify your identity and maintain your logged-in status as you navigate through the platform.
- Preference Cookies: These cookies remember your preferences and settings to provide you with a more personalized experience.
- Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Security Cookies: These cookies help us detect and prevent security threats and protect user data.
Types of Cookies We Use
Session Cookies
These are temporary cookies that expire when you close your browser. They are used to maintain your session and ensure you remain logged in as you navigate through our platform.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and provide a more personalized experience on return visits.
First-Party Cookies
These cookies are set directly by CoParent.Help and are used only by us to operate and improve our platform.
Third-Party Cookies
These cookies are set by third-party services we use, such as analytics providers. We carefully select our third-party partners to ensure they meet our privacy and security standards.
Third-Party Services
We may use the following third-party services that set cookies:
- Stripe: For secure payment processing and subscription management.
- Analytics Services: To understand how our platform is used and to improve our services.
- Authentication Services: To provide secure login and account management.
Managing Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:
- Browser Settings: Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience and some features may not function properly.
- Opt-Out Links: You can opt out of third-party cookies by visiting the respective third-party's privacy policy or opt-out page.
- Contact Us: If you have questions about the cookies we use or want help managing them, email us at smithappsupport@gmail.com.
Cookie Retention
The length of time a cookie remains on your device depends on whether it is a session or persistent cookie:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until they expire or you delete them (typically 1-24 months)
Essential Cookies
Some cookies are essential for the operation of our platform and cannot be disabled. These include:
- Authentication and security cookies
- Session management cookies
- Load balancing cookies
- Cookies required for core platform functionality
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.
Your Privacy Rights
Your use of cookies is closely tied to your privacy rights. For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.
Contact Us
If you have any questions about our use of cookies or this Cookies Policy, please contact us:
- Email: smithappsupport@gmail.com
- Website: www.coparent.help
How to Clear Cookies
If you want to clear cookies from your browser:
- Chrome: Settings → Privacy and security → Clear browsing data → Cookies
- Firefox: Settings → Privacy & Security → Cookies and Site Data → Clear Data
- Safari: Preferences → Privacy → Manage Website Data → Remove All
- Edge: Settings → Privacy, search, and services → Clear browsing data → Cookies